Queenstown Accommodation Queenstown Holiday Homes and Apartment Accommodation Vacation Villas Queenstown New Zealand

	Host: David Clarke and Susan Murray
	Reservations Freephone: 0800 344 272
	PO Box 1198, Queenstown, New Zealand
	Phone: +64 3 442-7211
	Fax: +64 3 442-6179
	E-Mail: stay@vacationvillas.co.nz

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ALL RESERVATIONS SUBJECT TO AVAILABILITY AND NOT CONFIRMED UNTIL EMAIL CONFIRMATION IS PROVIDED BY VACATION VILLAS

To reserve a villa we require a two night deposit which may be paid either by credit card (Visa or MasterCard) or by direct deposit into our bank account.
If paying the deposit by credit card you may use our secure site, fax or phone us with these details. We will require the card number, expiry date and the name on the card please. We may also request that you fax us a copy of the card itself.
If paying by direct credit then please be aware that if you are doing so from a non-NZ bank account there is an additional NZ$25 bank fee for the conversion which needs to be added to the amount of the deposit.

STANDARD CANCELLATION POLICY

Should you need to cancel your reservation, we require a minimum of 28 days notice prior to your day of arrival or you will be liable for a cancellation fee of two nights tariff. Cancellations outside this period may incur a 10% administration charge. From the day of arrival you are liable for payment for the remainder of the full reservation.

PEAK PERIOD - CANCELLATION POLICY

The deposit will be the first two nights accommodation, which must be paid for to secure your booking.
Settlement of your bill must be paid approx. 6 weeks prior to your arrival.
There is no refund of this payment on cancellation of the booking at any time after this date,
If the above payment is not received then the booking will be cancelled with no refund of deposit.
Cancellations prior to 6 weeks out from your arrival will incur a 10% administration charge of your deposit.
We recommend that you invest in travel insurance to cover for any unforeseen circumstances.

TERMS AND CONDITIONS:

During your stay you are expected to take good care of the villa/holiday homes and the chattels therein.

In the event of the villa or any of the chattels therein being lost or damaged during your stay through any act or omission by you or any of your visitors, you hereby authorise and direct us to debit the credit card, particulars of which have been given to us for tariff payment purposes, with the cost of repairing such damage or replacing such items.

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